Privacy Policy

When you use Suriplace we collect:

• Account data: email address, name, region, profile picture and language preference.
• Profile content you share yourself: reviews, messages, events, tours and business information.
• Usage data: which content you view, check-ins, favourites and notification preferences.
• Device data: push token, device type and app version.
• Location only when you explicitly share it (e.g. for region filtering).
• Payment data: transaction references processed via the App Store, Google Play and RevenueCat. We do not store card details.

• To manage your account and profile.
• To show relevant content, events and businesses for your region.
• To deliver your messages, notifications and support replies.
• To detect abuse, fraud and spam.
• To comply with legal record-keeping (transaction history retained for 7 years).

We never sell your data. We only share what is necessary with processors that operate under our instructions:

• Supabase (database and authentication hosting).
• RevenueCat and Apple/Google (subscription management).
• Expo Push (notifications).
• Resend (email delivery).

We do not transfer data to countries outside the EEA without adequate safeguards.

We keep your data for as long as you have an account. Transaction data is retained for 7 years (legal obligation). After you delete your account all other personal data is permanently erased.

You have the right to access, correct, restrict or delete your data. You also have the right to data portability and to object to certain processing. For complaints contact us or the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

You can delete your account at any time from the app: Profile → Settings → Delete account. You will no longer receive notifications and your personal content will be permanently deleted. Transaction data is retained as described in section 4.

We apply appropriate technical and organisational measures to protect your data, including encryption in transit, encrypted storage and role-based access controls.

If we update this policy we will publish the revised version on this page and update the date at the top.

Questions about your privacy or your rights? Contact info@suriplace.com.